This privacy notice provides you with general information about how we collect and use your information in the delivery of Family Adoption Links services.
We provide more detail about the information we collect for individual services within service specific privacy notices.
Who we are
Lincolnshire County Council is a public authority and is known as the “Controller” of the information that we collect about you. You can view the registration on the Information Commissioner’s Office website.
Lincolnshire County Council
Telephone: 01522 552222
Fax: 01522 516137
Mini-com: 01522 552055
Data Protection Officer’s contact details
You can contact our Data Protection Officer at DPO@lincolnshire.gov.uk
You can also write using the postal address above. Please mark the envelope FAO: Data Protection Officer.
The information we collect about you is split into two categories that are determined by the definitions set out in law.
Personal data is information that identifies and relates to you, this may include:
Special category data is personal data which is considered more sensitive and private in nature. This is information about your:
Why we collect information about you
Lincolnshire County Council collects and uses your information to help deliver public services. These services are split into the following categories:
We process your information for the following purposes:
We will only collect the information that we need to deliver services to you and as far as is reasonable and practicable we will ensure that your information is accurate and kept up to date.
Lawful bases for processing information about you
We must ensure that we have a lawful basis to collect and use your information. The lawful bases the council relies on vary depending on our involvement with you. They are:
If the information you provide us contains special category data, this requires a further lawful basis to those listed above. In relation to the council’s processing activities these are:
How we may collect your information
Your information is collected in several ways:
Who we may share your information with
he type of service you receive will inform who we share your information with. Where necessary we may share your information with the following categories of recipients:
How long we hold your information for
We are required to retain your information for as long as is necessary, after which it will be securely destroyed.
Retention periods can differ and will depend on various criteria including the purpose of processing, regulatory and legal requirements, and internal organisational need.
We have retention schedules in place that set out in detail how long information will be held for.
At times, the council may be subject to a legal hold that will require information to be held beyond its usual retention period.
Currently the council is subject to the following legal holds:
Any information that is subject to a legal hold cannot be destroyed until that legal hold has passed.
How we protect your information
We operate an information security management system which helps to protect your information. We do this by putting in place technical and organisational security measures designed to reduce the risk to your information through loss, theft, and unauthorised access.
The information security management system is subject to constant review and independently audited.
All staff are required to undertake regular data protection training and must comply with a variety of policies designed to keep your information secure.
Where your information is held
All information in hard copy format is held within the UK.
Information in electronic format is held in the UK, and in some instances within the EEA where we use a cloud-based IT system for example.
We also use limited IT services which are based outside of the EEA. In these circumstances we ensure adequate safeguards are in place to help protect your data and your data protection rights.
Your information rights
You have several rights in relation to the information that the council holds about you:
Access – You have the right to ask us for copies of your personal information.
Rectification – You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Erasure – You have the right to ask us to erase your personal information in certain circumstances.
Restriction of processing – You have the right to ask us to restrict the processing of your information in certain circumstances.
Object to processing – You have the right to object to the processing of your personal data in certain circumstances.
Data portability – You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.
Automated decisions and profiling – You have the right to prevent your information being processed and decisions being made about you solely by automated means (without any human involvement)
To view more information about your rights and when these might apply visit the Information Commissioner’s website.
View our data protection information for more details about how to make a request to exercise your information rights.
Information Commissioner’s Office
You have the right to complain to the Information Commissioner’s Office (ICO) if you are not satisfied with the way that the council has handled your information.
The ICO is an independent body set up to uphold information rights in the United Kingdom. They can also provide advice and guidance and can be contacted through the Information Commisioner’s website, via their helpline on 0303 123 1113 or in writing to:
Information Commissioner’s Office